Develops AI-powered workflow automation tools for enterprises.
Jun 2026Revenue $14.7B/yrExpenses $13.1B/yr
Reached break-even Jul 2019
Figures by year
When did ServiceNow become profitable?
Its revenue passed its expenses in Jul 2019. In the 12 months to Jun 2026, revenue was $14.7B and expenses $13.1B.
| Fiscal year to | Revenue | Expenses | Operating profit |
|---|---|---|---|
| Dec 2025 | $13.3B | $11.5B | $1.82B |
| Dec 2024 | $11.0B | $9.62B | $1.36B |
| Dec 2023 | $8.97B | $8.21B | $762M |
| Dec 2022 | $7.25B | $6.89B | $355M |
| Dec 2021 | $5.90B | $5.64B | $257M |
| Dec 2020 | $4.52B | $4.32B | $199M |
| Dec 2019 | $3.46B | $3.42B | $42.0M |
| Dec 2018 | $2.61B | $2.65B | −$42.4M |
| Dec 2017 | $1.92B | $1.98B | −$64.4M |
| Dec 2016 | $1.39B | $1.77B | −$382M |
When the cash runs out, on the chart. A red line at the date the company’s cash would run out at its latest burn, so you can see whether it gets to break-even first. Part of a subscription.